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Featured Cases

Signature Projects

  • FinTech / Lending · Jan 2025 — Current

    Multimodal AI Agent with RAG for Autonomous Incident Triage

    Generative AI agent connected to a RAG system analyzing images, logs, and attachments to autonomously triage support incidents, orchestrated across n8n, UiPath, and AWS Fargate.

    L1+L2
    Automated support tiers
    Multimodal
    Evidence analysis
    24/7
    After-hours coverage
    • n8n
    • UiPath
    • AWS Lambda
    • AWS Step Functions
    • Amazon ECS Fargate
    View case
  • Public Sector · Mar 2023 — Feb 2024

    Headless Re-Architecture for National Emergency Platform

    Decoupled redesign of a government web platform: WordPress isolated in Fargate for journalists and static site served from S3 + CloudFront to the public. 80% cost reduction and 99.9% uptime.

    80%
    Cloud bill reduction
    99.9%
    Achieved uptime
    0
    Emergency scale events
    • Amazon S3
    • Amazon CloudFront
    • AWS Fargate
    • Docker
    • WordPress
    View case
  • Banking · Apr 2020 — Sep 2020

    Fleet of 20 Robots for Massive Mortgage Payment Deferral

    COVID-19 emergency response for an international bank: 20 unattended UiPath robots processing over 8,000 daily transactions under strict regulatory deadlines.

    8,000/day
    Automated transactions
    20
    Unattended robots
    99.9%
    Regulatory SLA compliance
    • UiPath
    • UiPath Orchestrator
    • Blue Prism
    View case
  • FinTech · Aug 2021 — Jun 2023

    Multi-Client Financial Scraping Engine on Serverless Architecture

    Asynchronous data extraction backend concurrently navigating the CMF and 10 Chilean banks, consolidating balances, credit lines, and debts refreshed every 20 minutes with under-5-second visualization.

    11
    Integrated financial sources
    20 min
    Continuous data refresh
    <5 s
    User time-to-data
    • Amazon S3
    • Amazon CloudFront
    • Amazon Cognito
    • AWS Secrets Manager
    • Amazon RDS
    View case

Career Path

From RPA Consultant to Agentic Automation Architect

Six years solving scale and reliability challenges in banking, public sector, energy, and manufacturing.

  1. Aligare

    Jun 2021 — Jun 2026 · Santiago, Metropolitan Region, Chile

    Technical Lead · Senior RPA Analyst & Cloud Architect

    As Technical Lead, I architect and implement resilient AWS cloud systems and enterprise automation workflows combining RPA and autonomous AI agents. Focused on operational stability and infrastructure cost optimization across banking, FinTech, public sector, energy, and manufacturing clients.

    Key Highlights

    • Strategic Cloud Cost Optimization on AWS

      80%

      Re-architected web platforms toward serverless and headless patterns using S3, CloudFront, and Fargate, resolving availability bottlenecks during traffic spikes and reducing monthly cloud billing from ~$2,500 to ~$500 USD.

      Cloud bill reduction — From ~$2,500 to ~$500 USD monthly, with uptime improved from 98% to 99.9%

    • Infrastructure as Code (IaC) Automation

      50%

      Authored CloudFormation and AWS CDK templates for standardized staging and production deployments, orchestrating VPC networking, Security Groups, IAM roles, Certificate Manager, Secrets Manager, CloudFront, custom domain API Gateway, SQS queues, and databases.

      Faster provisioning velocity — Reproducible deployments with zero manual drift

    • Generative AI Agent Deployment with RAG

      L1+L2

      Implemented a multimodal AI agent with RAG for autonomous support triage. The workflow parses screenshots, logs, and attachments, queries technical runbooks to propose grounded resolutions, and proactively clarifies missing context with users.

      Automated end-to-end support

    • RPA Architecture Re-Engineering & Horizontal Scaling

      60%

      Migrated a legacy 3-robot financial reconciliation workflow to UiPath ReFramework, introducing a dynamic Dispatcher/Performer pattern where any available machine assumes the Dispatcher role to balance transaction loads in parallel, integrated with SAP and SharePoint.

      Autonomous ticket resolution — Scaled up from an initial 10-20%; residual systemic error cut to 2%

    • Multi-Client Financial Scraping Engine

      <5 s

      Asynchronous data extraction backend concurrently navigating the CMF and 10 Chilean banks, with encrypted credentials managed in AWS Secrets Manager and continuous automated consolidation of balances, credit lines, and debts.

      Unified data upon user login — Continuous 20-minute refresh with 100% automated consolidation

    • FinOps Governance & TCO Optimization

      20-30%

      Consumption telemetry analysis and execution of financial commitments via AWS Savings Plans and EC2/RDS Reserved Instances for enterprise clients across energy and public sectors.

      Cloud TCO reduction

    • Massive Load Testing & Target Tracking Auto Scaling

      0

      Orchestrated load testing scenarios with Locust simulating 20 to 400 concurrent users, tuning ECS Target Tracking Auto Scaling policies up to 24 tasks using CloudWatch and ALB traffic metrics.

      Production HTTP 502/504 errors

    • Technical Mentorship & Engineering Standards

      45%

      Mentored and coached development teams in modular UiPath design, structured exception handling, and enterprise documentation standards.

      Fewer QA defect leaks

    • Tier-3 Support & Operational Continuity

      98%

      Managed advanced technical support, change control, database tuning, Node.js service debugging, and SQL Server query optimization for critical transactional platforms, managed through agile incident workflows in Jira.

      Recovered SLA compliance — Restored from 75% on manufacturing platform; 99.9% SLA in FinTech

    • Hardened Infrastructure for Tactical Defense Communications

      Deployed ATAK tactical communication applications on Linux EC2 instances interconnected via AWS Transit Gateway with Amazon RDS PostgreSQL, guaranteeing low latency and private subnet isolation.

    Stack

    • AWS
    • AWS Lambda
    • AWS Step Functions
    • Amazon ECS Fargate
    • AWS CloudFormation
    • AWS CDK
    • Amazon S3
    • Amazon CloudFront
    • Amazon RDS
    • DynamoDB
    • Amazon Connect
    • AWS Secrets Manager
    • UiPath
    • UiPath ReFramework
    • n8n
    • RAG
    • Docker
    • SAP
    • Node.js
    • SQL Server
    • Locust
    • Jira
  2. Deloitte

    Mar 2020 — Jun 2021 · Santiago, Metropolitan Region, Chile

    RPA Analyst · Automation Consultant

    On assignment for an international bank, I developed and supported mission-critical automation solutions with Blue Prism and UiPath, reporting to IT leadership and driving enterprise adoption of modern RPA tooling.

    Key Highlights

    • Emergency Massive Workflow for Mortgage Payment Deferral

      8,000/day

      During the COVID-19 emergency, I designed and deployed a fleet of 20 unattended robots on UiPath Orchestrator to process payment deferral requests, handling over 8,000 daily transactions within mandatory legal deadlines.

      100% automated transactions — With strict 99.9% compliance with regulatory SLAs

    • POS Reconciliation & Dynamic Allocation Algorithm

      0

      Engineered an automated reconciliation algorithm and dynamic allocation system for payment terminals during a massive retail product launch, integrating stock validation and automated email workflows in Blue Prism.

      Manual allocation errors — Real-time audit tracking and executive reporting

    • Initial UiPath Platform Setup for the Bank

      Initial setup of UiPath Orchestrator and infrastructure integration establishing the technical baseline for the client's long-term automation strategy.

    • Legacy Java Process Re-Engineering

      24/7

      Restructured and stabilized critical processes featuring complex web interactions and background processing, integrating advanced image handling and manipulation of internal legacy Java systems via Blue Prism and Java Access Bridge.

      Continuous operational uptime

    • RPA Platform Governance & Tier-3 Support

      Analyzed technical requirements for banking operations and performed advanced UiPath Orchestrator tuning, featuring intelligent work-queue scheduling and continuous Tier-3 support for core banking processes.

    Stack

    • UiPath
    • UiPath Orchestrator
    • Blue Prism
    • Java Access Bridge
    • SQL

Impact Stories

Architectures & Agents in Production

Real-world projects with quantifiable benchmarks. Filter by technology or domain.

FinTech / Lending · Jan 2025 — Current

Multimodal AI Agent with RAG for Autonomous Incident Triage

Generative AI agent connected to a RAG system analyzing images, logs, and attachments to autonomously triage support incidents, orchestrated across n8n, UiPath, and AWS Fargate.

L1+L2
Automated support tiers
Multimodal
Evidence analysis
24/7
After-hours coverage
0 servers
Infrastructure administration
  • n8n
  • UiPath
  • AWS Lambda
  • AWS Step Functions
  • Amazon ECS Fargate
  • RAG
  • +2
View case

Public Sector · Mar 2023 — Feb 2024

Headless Re-Architecture for National Emergency Platform

Decoupled redesign of a government web platform: WordPress isolated in Fargate for journalists and static site served from S3 + CloudFront to the public. 80% cost reduction and 99.9% uptime.

80%
Cloud bill reduction
99.9%
Achieved uptime
0
Emergency scale events
  • Amazon S3
  • Amazon CloudFront
  • AWS Fargate
  • Docker
  • WordPress
  • Route 53
View case

Banking · Apr 2020 — Sep 2020

Fleet of 20 Robots for Massive Mortgage Payment Deferral

COVID-19 emergency response for an international bank: 20 unattended UiPath robots processing over 8,000 daily transactions under strict regulatory deadlines.

8,000/day
Automated transactions
20
Unattended robots
99.9%
Regulatory SLA compliance
  • UiPath
  • UiPath Orchestrator
  • Blue Prism
View case

FinTech · Aug 2021 — Jun 2023

Multi-Client Financial Scraping Engine on Serverless Architecture

Asynchronous data extraction backend concurrently navigating the CMF and 10 Chilean banks, consolidating balances, credit lines, and debts refreshed every 20 minutes with under-5-second visualization.

11
Integrated financial sources
20 min
Continuous data refresh
<5 s
User time-to-data
35%
Resource optimization
  • Amazon S3
  • Amazon CloudFront
  • Amazon Cognito
  • AWS Secrets Manager
  • Amazon RDS
  • Amazon EC2
  • +2
View case

Retail / Industrial · Jan 2022 — Jun 2024

Dynamic Dispatcher/Performer Pattern for SAP Financial Reconciliation

Re-engineering 3 unstable robots to UiPath ReFramework with a pattern where any available machine assumes the Dispatcher role, lifting autonomous ticket resolution from 10-20% to 60%.

60%
Autonomous ticket resolution
2%
Residual systemic error
3
Re-architected robots
  • UiPath
  • UiPath ReFramework
  • SAP
  • SharePoint
View case

Public Sector · Jan 2023 — Jun 2025

Infrastructure as Code and Stress Testing for Foreign Trade

CloudFormation and AWS CDK templates for reproducible QA and Production environments, paired with Locust load testing scaling from 20 to 400 concurrent users that eliminated HTTP 502/504 errors.

50%
Faster provisioning time
400
Concurrent users supported
24
ECS tasks under auto scaling
0
HTTP 502/504 errors
  • AWS CloudFormation
  • AWS CDK
  • AWS Lambda
  • API Gateway
  • Amazon SQS
  • Amazon SNS
  • +5
View case

Energy / Public Sector · Jun 2022 — Jun 2026

Cross-Cutting FinOps Governance for Energy & Public Sectors

Cloud financial optimization strategy via AWS Savings Plans and EC2/RDS Reserved Instances, driving down infrastructure TCO by 20% to 30%.

20-30%
Cloud TCO reduction
Multi-account
Billing governance
  • AWS Savings Plans
  • Amazon EC2
  • Amazon RDS
  • AWS Cost Explorer
View case